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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Shipping Information
[Add delivery timelines]. Tracking details are sent once your order ships.
[Add shipping coverage]. Write to us if you are unsure about your pin code.
[Add shipping charges]. Any free-shipping offers are shown at checkout.
Use the tracking link in your shipping confirmation, or message us with your order number.
Payment Information
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Payments are processed through a secure payment gateway. We never store your card details.
Your payment is taken when you place your order.
Yes. Add your GST details at checkout or message us with your order number.
Orders & Returns
[Add return and exchange policy]. If your bag arrives damaged, write to us with photos and we will make it right.
Message us as soon as possible with your order number and we will do our best before it ships.
Please email info@veev.in with your order number and photos within [add days] days of delivery.
Message us on WhatsApp or email with your order number and we will guide you through it.
Ordering from Srivathsa World
Every bag is woven, shaped and finished by hand by skilled artisans in Chennai, so small variations in weave and colour are part of its character.
Keep it dry, store it stuffed in the dust bag away from direct sun, and wipe gently with a soft dry cloth. Avoid soaking and harsh cleaners.
Yes. Message us on Instagram @srivathsaworld or WhatsApp +91 96771 22325 with what you have in mind.
Follow @srivathsaworld on Instagram or visit our Shop page.